PyImageSearch (the “Company”) respects the privacy concerns of the users of its website, https://pyimagesearch.com and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.
Use of Information: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
The Site’s various mailing lists, downloads, special offers, registration forms, and surveys may request that you give us contact information such as your name and e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings using the instructions provided in every email. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.
How your Information Is Used: The Site is implemented using different software as a service (SaaS) products. GetDPD is used to handle one-time payments for products such as Practical Python and OpenCV, Deep Learning for Computer Vision with Python, and Raspberry Pi for Computer Vision. The PyImageSearch Gurus course is self-hosted on the Site’s servers. Drip delivers emails. When you provide your name and email to the Company and/or Site, it is preserved in GetDPD and Drip Company accounts.
Your name and email are required to maintain an account in GetDPD and the Gurus course, to login and to access purchased products on the Site.
If you are a customer of the Company, your information is kept unless you request the Company delete it. If you are not a customer but provided your information as part of subscribing to an email list, your information is kept until you are no longer active on the Site or interacting with mailings.
Purchasing a product on the Site (including free products), signing up to a Company email list on the Site, or submitting your email via an opt-in form the Site grant the Company rights to use your data. The Company uses your email to notify you of news, promotions, marketing related information and content updates of the Company’s products.
Every email contains a self-service, one-click unsubscribe to manage your list membership or unsubscribe from all future emails.
Controlling your Information: As stated above, your name and email are required in order to log in to the Site and access your paid products. Any time you can request changes or request it is deleted (aka: “right to be forgotten”) by contacting support at info@pyimagesearch.com. If you request to delete your data, you will lose your access to any purchased products on the Site. The refund policy stated in the terms for each respective product apply.
The Company will notify you within 72 hours of learning if your data has been compromised or when learning if a service used to implement the Site is compromised notifies the Company of a breach.
Children Age 13 and Under: The Company recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 13 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
The Company nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
- Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for Website privacy policies. Know how your child’s information is treated.
- Check out the FTC’s site for more tips on protecting children’s privacy online
Use of Cookies: Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record-keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site. Most browsers are initially set up to accept cookies.
The Company may choose to use retargeting ads based on these cookies (i.e., you visit a sales page for a particular product and then receive an ad for the same product elsewhere on the web). You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.
Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Links to External Sites: The Company is not responsible for the content or practices of third party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.
Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.
Choice/Opt-Out: The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at info@pyimagesearch.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
Contact Information for Complaints or Concerns: If you have any complaints or concerns about the Company or about this privacy statement, please contact:
Via email: info@pyimagesearch.com
or
Via regular mail: PO Box 17598 #17900, Baltimore, MD 21297-1598
Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.
Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.
Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.
See our Terms of Use
Last Updated: 31 May 2019
